IVR Calling Service
Automated voice calling and cloud telephony that qualifies leads, confirms appointments and routes callers without expanding your phone team.
What IVR solves
Missed calls are lost revenue. An IVR system answers every call instantly, routes it to the right department, captures caller intent through keypad input, and records the interaction — so nothing depends on someone being free to pick up.
Outbound voice campaigns
Automated outbound calls work well for appointment reminders, payment follow-ups, feedback collection and event notifications. Response can be captured through keypad input, which makes results measurable in a way that manual calling rarely is.
Cloud telephony features
Virtual numbers, call recording, live call transfer, missed-call capture, sticky agent routing and call analytics — all managed from a dashboard, with no on-premise hardware to maintain.
What is included
Pricing for this service depends on volume and setup complexity, so we quote after a short discovery call rather than publishing a flat rate that would be wrong for most businesses.
Get a custom quote →- — IVR flow design & voice recording
- — Virtual number provisioning
- — Inbound call routing setup
- — Outbound voice campaign management
- — Missed call capture
- — Call recording & analytics dashboard
- — CRM integration
Frequently asked questions
What does an IVR system cost to run?
Pricing depends on virtual number rental, per-minute call rates and campaign volume. Because those vary considerably with usage, we quote after understanding your expected call volumes and whether you need inbound, outbound or both.
Do I need special hardware?
No. Cloud telephony runs entirely over the internet. Calls can be routed to existing mobile numbers, so your team can work from anywhere without new desk phones or PBX equipment.
Can IVR help qualify leads before my team calls?
Yes — this is one of its most useful applications. A short keypad-driven flow can establish budget, location or service interest, so your sales team spends time only on the calls worth having.
Other services
WhatsApp Marketing Service
Reach customers on the channel they actually read — with compliant, API-based WhatsApp cam…
Bulk SMS Service
DLT-compliant transactional and promotional SMS with delivery reporting — still the most r…
CRM Setup & Management
Get every lead into one system with automated follow-up, so enquiries stop dying in person…
More from 365Digital
Related services, locations and resources across the site.
CRM Setup & Management
Capture every enquiry and automate follow-up.
Digital Marketing Agency in Noida
Full service offering for our home market.
Digital Marketing Agency in Delhi
Every service, tailored to the Delhi market.
Digital Marketing Agency in Gurgaon
Corporate and premium-brand campaigns.
Digital Marketing Agency in Faridabad
Low-competition wins for industrial businesses.
Digital Marketing Agency in Ghaziabad
Local SEO and review strategy for dense localities.
Digital Marketing Agency in Greater Noida
Early-mover visibility in a fast-growing market.
Packages & Pricing
Full plan comparison with 50% off for new clients.
All Services
Six core service lines explained in detail.
Locations We Serve
Every Delhi NCR city we work across.
Official sources and documentation
We work to published platform and regulatory guidance rather than second-hand advice. These are the primary sources behind our process.
- WhatsApp Business Platform ↗
- WhatsApp Business Messaging Policy ↗
- Meta — WhatsApp Cloud API documentation ↗
- Meta — WhatsApp conversation pricing ↗
- Meta Business Help Centre ↗
- Meta — Conversions API ↗
- TRAI — Telecom Regulatory Authority of India ↗
- TRAI — TCCCPR commercial communication rules ↗
- Department of Telecommunications, Government of India ↗
- Google Analytics 4 — setup ↗
Tell us where you want to grow
Share a few details and we will send back a specific, prioritised plan for your business — not a generic proposal. No obligation, no sales pressure.
Get a free digital audit
Tell us your goals and current setup. We will send back a specific, prioritised list of what to fix first — no obligation.
Request Free Audit →Or call +91 74510 05142 · +91 79825 40118