WhatsApp Business API
Official Meta-approved WhatsApp API for businesses that need multiple agents on one number, automated conversations, and campaigns that reach customers where they actually reply — with IVR calling and bulk SMS available on the same platform.
Why businesses move to the API
The free WhatsApp Business app runs on one phone, with one person answering. That breaks the moment you have a sales team, a support queue, or more than a few hundred customers.
The API removes that ceiling: unlimited agents on a single business number, automated replies that work at 2am, message templates approved for broadcast, and every conversation logged where your team and CRM can see it.
Compliant by design
We work exclusively through the official WhatsApp Business Platform. Unofficial bulk-sender software gets numbers banned — usually within weeks, and usually permanently. We do not use it, and we would advise against any vendor offering it.
That means recipient opt-in is captured properly, message templates go through Meta's approval process, and your sender number stays healthy long term. Slower to start, far cheaper than losing your business number.
Voice and SMS on the same platform
Most businesses end up with three vendors — one for WhatsApp, one for SMS, one for calling — and three sets of reports that never reconcile. We provide all three, so a single customer journey can move across channels without losing context.
A missed IVR call can trigger a WhatsApp follow-up. An OTP can fall back to SMS if WhatsApp fails. Campaign results appear in one dashboard rather than three.
An AI assistant that answers before you do
Most enquiries ask the same six questions — price, location, availability, timing, documents, next step. An AI chat flow answers all of them instantly, at 2am, in Hindi or English, and only passes the conversation to your team once the lead is actually worth a call.
We configure the flow around your business, train it on your own answers, and set the exact point where it hands over to a human. You stay in control — the bot never invents a price or makes a promise you did not approve.
- — Answers FAQs instantly, 24 hours a day
- — Understands Hindi, English and Hinglish
- — Qualifies budget, location and intent before handover
- — Books site visits, demos and appointments
- — Shares catalogues, brochures and price lists automatically
- — Escalates to a live agent on request or on keyword
- — Pushes every qualified lead into your CRM
Illustrative flow. Every conversation is built around your own products, pricing and handover rules.
From questions to a working assistant
Setup takes a few days, and the flow keeps improving as real conversations come in.
Collect your answers
We list the questions your team actually gets asked, and you supply the approved answers.
Design the flow
Quick-reply buttons, qualification questions and the exact handover point to a human.
Connect & test
Linked to your CRM and catalogue, then tested against real enquiry patterns before launch.
Refine monthly
We review missed questions each month and extend the flow so fewer leads slip through.
What the platform includes
Everything below runs from one account, one login and one set of reports.
WhatsApp Business API onboarding
Meta Business verification, phone number registration, display name approval and account setup handled end to end.
Green tick verification support
We prepare and submit the Official Business Account application. Approval sits with Meta and is based on brand notability.
Bulk broadcast campaigns
Segmented broadcasts to opted-in contacts using approved templates, with scheduling and delivery reporting.
AI chatbot & automation
AI-driven conversation flows in Hindi and English — FAQ handling, lead qualification, appointment booking and catalogue sharing without an agent.
Shared team inbox
Multiple agents on one number with assignment rules, internal notes, tags and conversation history.
IVR calling & cloud telephony
Automated voice campaigns, call routing, virtual numbers, missed-call capture and call recording.
Bulk SMS (DLT registered)
Transactional and promotional SMS with header and template registration, used as fallback or standalone.
CRM & system integration
Connect conversations to your CRM, website forms, e-commerce store or internal systems through API.
What businesses actually run on it
Across our client base in Noida and Delhi NCR, these are the flows that produce measurable returns rather than just activity.
Get a custom quote →- — Order confirmations, dispatch and delivery updates
- — Appointment booking, reminders and rescheduling
- — Abandoned cart recovery for e-commerce
- — Payment and renewal reminders
- — Lead qualification before a sales call
- — Product catalogue sharing and enquiry capture
- — Festive and seasonal offer broadcasts
- — Customer support with agent handover
- — Feedback collection and review requests
How setup works
Usually complete within 3 to 7 working days, depending on Meta's verification queue.
Requirement call
We map your use cases, expected volume and which channels you actually need.
Verification
Business documents submitted for Meta Business verification and number registration.
Build
Templates written and submitted, chatbot flows configured, CRM connected, team onboarded.
Go live
First campaign runs, delivery and response monitored, flows refined from real data.
From $250 — paid once, yours for life
Our WhatsApp Business API licence starts at $250 as a one-time payment and is a lifetime licence — no annual renewal, no monthly retainer. That covers onboarding, Meta Business verification support, number registration, AI chat flow setup, message template management, dashboard access and ongoing support.
The one ongoing variable is Meta's own per-conversation charge, which we bill at cost. It depends on conversation category and volume, so a business sending a few hundred messages a month pays very little on top — but the licence fee itself never comes back.
- — From $250 — one-time, lifetime licence
- — Onboarding & Meta verification support included
- — AI chat flow setup included
- — Number registration & template management included
- — Dashboard access & support included
- — Meta per-conversation charges billed at cost
- — Optional chatbot build, charged per flow
- — IVR and bulk SMS priced by usage if added
- — No renewal, no monthly retainer, no lock-in
Frequently asked questions
What is the WhatsApp Business API and how is it different from the free app?
The free WhatsApp Business app is designed for a single user on one phone. The API is built for businesses that need multiple agents on one number, automated messaging, CRM integration and broadcasts to thousands of opted-in contacts. The API has no app interface of its own — it connects to a dashboard or your own systems.
Can I get the green tick verification on WhatsApp?
We submit and manage the application, but the green tick (Official Business Account badge) is granted at Meta's discretion based on brand notability and press coverage. We are honest about this: many legitimate businesses are declined on the first attempt. The API works fully without it.
What does the WhatsApp Business API cost?
Our WhatsApp Business API licence starts at $250 as a one-time payment, and it is a lifetime licence — there is no annual renewal. That covers onboarding, account setup, AI chat flow configuration, template management, the dashboard and support. Meta charges separately for conversations, billed at cost, so heavy senders pay more in Meta fees while your licence fee never repeats.
Can I send bulk messages to any contact list?
No — and any provider who says yes is putting your number at risk. WhatsApp requires recipient opt-in and pre-approved message templates for business-initiated messages. We set up compliant opt-in capture and template approval so campaigns run without the bans that unofficial bulk-sender tools cause.
Does the platform include IVR calling and SMS as well?
Yes. Alongside WhatsApp API we provide IVR calling with cloud telephony and DLT-registered bulk SMS, so voice, SMS and WhatsApp can run from one provider and one set of reports rather than three separate vendors.
How long does WhatsApp API setup take?
Typically 3 to 7 working days, assuming your business documents are in order. The main variables are Meta Business verification and message template approval, both of which sit with Meta rather than with us.
Other communication services
WhatsApp Marketing Service
Campaign strategy, template copywriting and broadcast management run on the API.
IVR Calling Service
Automated voice campaigns, call routing and lead qualification at scale.
Bulk SMS Service
DLT-compliant transactional and promotional SMS with delivery reporting.
CRM Setup & Management
Capture every enquiry from WhatsApp, calls and forms in one pipeline.
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Official sources and documentation
We work to published platform and regulatory guidance rather than second-hand advice. These are the primary sources behind our process.
- WhatsApp Business Platform ↗
- WhatsApp Business Messaging Policy ↗
- Meta — WhatsApp Cloud API documentation ↗
- Meta — WhatsApp conversation pricing ↗
- Meta Business Help Centre ↗
- Meta — Conversions API ↗
- TRAI — Telecom Regulatory Authority of India ↗
- TRAI — TCCCPR commercial communication rules ↗
- Department of Telecommunications, Government of India ↗
- Google Analytics 4 — setup ↗
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Share a few details and we will send back a specific, prioritised plan for your business — not a generic proposal. No obligation, no sales pressure.
Get WhatsApp Business API set up
From $250, paid once — lifetime platform access, onboarding, AI chat flows and support. Tell us your use case and we will have you live within a week.
Request a Quote →Or call +91 74510 05142 · +91 79825 40118